We believe that customer trust and loyalty is earned. We never take this for granted and it drives us to continually improve our service. We work in true partnership with our customers, working as part of their team, ensuring we understand their evolving needs. As part of our customer care package and our belief in best practice screening, every member of Procius is vetted to a very high standard. We understand background checks from every angle and we practice what we preach.
Our Customers’ Words
Procius have helped achieve a more efficient and streamlined CRB application process for Ealing Council. Ealing Council staff (including schools) have given excellent feedback on how easy the system is to use, and how helpful and supportive the team at Procius are. Ealing Council would have no hesitation in recommending the services to other local authorities/businesses.
Department Service, Ealing Council
We deliver a service that we would like to receive ourselves, we hope you like it too…
Simple to Use
We’ve designed our service so that it can be dovetailed into almost any existing hiring process within 24 hours. Our customer interface (MyCheckTM) is simple and intuitive, which we believe delivers better results for everyone.
Delivery is Everything
Every day, our service is scrutinised by our customers and their new recruits. And this matters to us greatly, which is why we seek routine feedback on our delivery – turning every theme into an initiative to strengthen customer experience.
Customers are King
Our customer comes first. That’s the sort of business we are. And where our customers’ needs evolve, we evolve too. By remaining agile, our customers can expand or diversify, safe in the knowledge we can always support them.
Web technology sits at the core of Procius, enabling our customers and their new recruits to interact with the process and obtain vital updates. Think of it like having your own screening service always at your fingertips.